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Troubleshooting FAQ

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Preview blank or broken

Confirm the app is running (Code → terminal). Ask Mythex to start the correct server, or use /fix. Click Refresh in the preview toolbar on a laptop. See Preview and Code.

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Workspace won’t start

If the builder shows Couldn’t start the workspace or Preview needs credits, upgrade or wait for daily credits, then refresh. If Mythex is at capacity, wait and click Retry, or Back home. Still stuck? Include the project ID with Support.

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Publish failed

Read deploy logs in Publish. Use Fix with AI / /fix. See Publish troubleshooting.

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Out of credits

Upgrade or (Pro) buy credits at /billing. See Credits FAQ.

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Can’t sign in

Confirm mythex.ai, try a private window, check email verification. See Sign in.

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Domain won’t verify

CNAME target must match Publish exactly; Cloudflare DNS → gray cloud. See Domains FAQ.

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Still stuck?

Email support@mythex.ai or use in-app Support. Pro gets priority.